Rx_FZ1
Well-Known Member
I would like to share my experience with Motodynamic.com. I purchased a integrated LED tail light with flashing stop for my 06 FZ1 on 5/24/12. I had no prior experience with them but they were the best price for the plug and play option ($74.95) harness included and free shipping. It was very well made with complete and simple instructions. I received many compliments throughout the season on its looks and function. As I started getting the bike ready this year I realized I had no signals or headlights. Every time I would turn the key it would blow the headlight fuse, followed by the turn signal fuse. I started at the headlight and worked back from there going over every connection. I found it in the Motodynamics Tail light, in the integrated right turn signal. It was stuck on and shorting out, causing the fuses to blow, and drained my battery!
I contacted them through email on 4/4/13 and expressed my disappointment in the product and 180 day warranty. I immediately got a reply letting me know they were sorry it happened but that they would stand behind their product. He asked me to send him my order number and he would get me a RMA #. I couldn't find my order number or any proof of purchase for that matter. I let him know and told him i only knew the approximate date of purchase. He took the time to look it up through my address and sent me the RMA# to return it. He did this all in about 3 hours a on Thursday evening. I express mailed it on Friday. It arrived Monday and was immediately inspected and a replacement sent out the same day. They also sent it priority and it arrived Wednesday. This is some exceptional service and a great product, I highly recommend Motodynamics if your in the market for any LED light accessories.
I contacted them through email on 4/4/13 and expressed my disappointment in the product and 180 day warranty. I immediately got a reply letting me know they were sorry it happened but that they would stand behind their product. He asked me to send him my order number and he would get me a RMA #. I couldn't find my order number or any proof of purchase for that matter. I let him know and told him i only knew the approximate date of purchase. He took the time to look it up through my address and sent me the RMA# to return it. He did this all in about 3 hours a on Thursday evening. I express mailed it on Friday. It arrived Monday and was immediately inspected and a replacement sent out the same day. They also sent it priority and it arrived Wednesday. This is some exceptional service and a great product, I highly recommend Motodynamics if your in the market for any LED light accessories.