i ordered an exup elim amd block off plates, got them in the expected time. problem was this: i ordered the exup elim then realized if I ordered the plates as well, I'd get free shipping. so i called to amend the order and they had someone answering the phone who shouldnt have been and he promised something he shouldnt have. i called later to confirm and got some young guy on the fone. when I explained the situation he said I couldnt do that. i asked why and he copped an attitude w me, I requested a supervisor, and he resolved the issue and made me a happy camper. but I was amazed that this kid was so quick to get an attitude. im happy w the parts i bought from them and the manager I spoke w, but that kid is a douche silo!